National Certificate

Information Technology Technical Support

Achieve Excellence with a National Certificate in Information Technology Technical Support and Lead the Way in Modern IT Solutions.

  • SAQA ID: 78964
  • NQF: 4
  • CREDITS: 163
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National Certificate

Information Technology Technical Support

SAQA ID: 78964 • NQF: 4 • CREDITS: 163

Achieve Excellence with a National Certificate in Information Technology Technical Support and Lead the Way in Modern IT Solutions.

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  • Full time: 1 year

Why Choose the Information Technology Technical Support Programme?

Most businesses and organisations rely heavily on computers to function efficiently and effectively. For this they need to have skilled and competent Technical Support people to ensure that all systems function properly at all times. Technicians are people that install, diagnose problems, repair, maintain and upgrade a wide variety of computer and supporting equipment. Being a computer technician involves having the knowledge on how to build a OC from scratch, develop problem solving techniques, running tests and diagnostics, technical support and installations.

Course Information

National Senior Certificate/ Senior Certificate or an equivalent NFQ 4.

Certificates are issued by MICT Sector Education Training Authority (SETA)

Qualifications are nationally recognised by industry.

All POE’s are verified and moderated by MICT SETA.

  • Computer Technician – Pay Estimate: +/- R120 000 to R300 000 a year.
  • Help Desk Agent – Pay Estimate: +/- R100 000 to R240 000 a year.
  • Network Technician – Pay Estimate: +/- R150 000 to R350 000 a year.
  • IT Sales – Pay Estimate: +/- R180 000 to R400 000 a year.
  • Help Desk Analyst – Pay Estimate: +/- R120 000 to R300 000 a year.

Enquire at the Berea Technical College campus for a current programme pricelist.

All text books and Lab manuals are included from the tuition fees. A list of textbooks will be provided by your campus academic department.

Please enquire at the nearest Berea Technical College campus for the prospectus containing post-certificate studies. Fact Sheet

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